Last updated: April 15, 2025

1. Who We Are
   CodingPie (“we”, “our”, or “us”) is a creative web design and development agency based in Manchester, United Kingdom. Our registered office is at Bartle House, Oxford Court, Manchester, M2 3WQ, United Kingdom. You can contact us at [email protected].

We are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect and process the following types of personal data:

• Contact details (name, email, phone number)
• Business information (company name, website URL)
• Technical data (IP address, browser type, device, cookies)
• Communication data (messages sent through our website, forms, or email)
• Usage data (pages visited, interactions on our site)

3. How We Collect Information

We collect information via:

• Contact or quote forms on our website
• Email and direct communications
• Cookies and analytics tools
• Third-party integrations like Google Analytics or Hotjar

4. How We Use Your Data

We use your information to:

• Respond to enquiries and provide quotations
• Deliver and manage your project
• Improve our website and services
• Monitor usage patterns and detect fraud or abuse
• Send marketing communications (only if you’ve opted in)

5. Legal Basis for Processing

We process your data under the following lawful bases:

• Your consent
• The necessity of processing for a contract
• Our legitimate business interests (e.g. improving our services)

6. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g. hosting companies, email tools)
• Legal authorities if required by law

All third parties are required to respect your data and use it in line with this policy.

7. Data Storage & Security

We store your data securely using encrypted services and restrict access only to authorised personnel. While no online service is 100% secure, we follow industry best practices to protect your data.

8. Your Data Rights

You have the right to:

• Access your data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with the ICO (Information Commissioner’s Office)

9. Cookies Policy

We use cookies to enhance your experience and track website performance. By using our site, you agree to our use of cookies. You can manage cookies through your browser settings.

10. Data Retention

We only retain personal data as long as necessary for the purposes we collected it. You can request deletion at any time.

11. Third-Party Links

Our website may contain links to other websites. We’re not responsible for their privacy practices, so we encourage you to read their policies too.

12. Updates to This Policy

We may update this policy from time to time. All changes will be posted on this page, and where appropriate, notified to you via email.

📩 Contact

If you have any questions about this Privacy Policy or your data, email us at [email protected].