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// BEFORE YOU LAUNCH

Small-business website launch checklist

A launch is more than a page looking finished. Check that customers can use the website, contact routes work, the right pages are available to search engines and someone owns the ongoing tasks.

Work through your launch checks

Tick an item only after checking the public or intended launch version. A completed checklist records the work you reviewed; it does not certify the website or guarantee search visibility. Download the plain-text version if you prefer to work offline.

YOUR LAUNCH REVIEW

0 of 16 checked

Download blank checklist
Customer journey
Content and search
Handover and follow-up

Tick the checks as you complete them. Browser storage is optional.

Test the customer’s complete task

Start outside your editor or admin session. Open the intended landing page in a fresh browser and follow the journey through to a meaningful result.

For a booking, confirm that the correct event and time zone are shown and that availability is sensible. For a form, use an authorised test and verify delivery. If testing a store, agree a safe test-payment process with the owner rather than placing an unintended live order.

  • Check the important actions from service pages as well as the homepage.
  • Make error messages understandable and give visitors a way to recover.
  • Check telephone and email alternatives.
  • Remove test records and restore any temporary test settings after the agreed checks.

Replacing a website needs a migration plan too

If you are changing an existing site, inventory its useful URLs and content before launch. Decide which addresses remain and which need a relevant redirect. Check important old links after the change.

A new-site checklist does not replace the decisions involved in moving an established site. Avoid sending every removed address to the homepage just to make the error disappear.

Make account ownership and ongoing tasks explicit

Record who owns the domain, hosting, business email, booking account and any third-party subscriptions. Confirm who can access them and how the owner can recover access.

Agree who changes business information, installs updates, checks backups and handles a broken booking or contact route. Match those responsibilities to the actual platform and support agreement.

Repeat the important checks after launch

Once the public version is live, repeat the core journeys from its final addresses. Check that any redirects, search settings and contact destinations match the release you intended.

Use available search and enquiry information to spot problems and choose improvements. Keep a short issue list with the affected URL, expected result, actual result and person responsible. Launch is a useful starting point for review, rather than the end of the work.

YOUR PROJECT, WITH A CLEAR SCOPE

Discuss your website launch

Share your current URL, the customer action you want to improve and the essential work you need. We’ll discuss the appropriate scope and the facts needed for a quote.

Book a free callOr call 0161 554 0293